The repetitive work, automated. The judgement stays yours.
The steps your people repeat every week, run for them. Built in n8n, ChatGPT, Claude or your own RIVER platform, live in weeks, with a person approving anything that matters.
Is your team the workflow engine? The same steps every week, by hand, and the complex work waits behind them.
- Built in the tool you already have
- A person in the loop on anything that matters
- NZ-owned, your data stays yours
Your team is the workflow engine. And it doesn't scale.
Your team spends the day moving work between systems and handling the cases that follow the same pattern every time, while the work that actually needs their judgement waits in the queue. RIVER builds the part that runs itself.
Your operation today
With RIVER
Someone reads every request and decides where it goes.
Every request categorised and routed the moment it lands, on your rules.
Documents sit in a shared inbox until someone gets to them.
Invoices to finance, contracts to legal, complaints to the right lead, routed automatically.
The same report, rebuilt by hand every Monday.
Built overnight from the live numbers and waiting in the inbox.
Status lives in someone's head, or a spreadsheet nobody trusts.
Every run logged, and every open item visible to the person who owns it.
The same tools your team already works in. This fills them in, it doesn't replace them.
A high-value or high-risk case gets treated like everything else, until someone catches it late.
Anything past your threshold stops and waits for a person to approve it.
The judgement calls stay yours. The routine runs itself.
Start with three workflows. Then let them run.
We map the work as it actually runs, build the first three workflows in the tool you already have, and put a person on anything past the line you set.
The routine, running
It starts with the steps everyone knows by heart: what comes in, where it goes, and the report that gets rebuilt by hand. Each becomes a workflow that runs on your rules, and you can see every run.
Workflows - 3 live, 1 in review
A person on what matters
On that foundation, the line between routine and judgement is yours to draw. Anything past it stops and waits, with the context a person needs to decide in a minute rather than an hour.
What's waiting on me?
Three items past your thresholds. The Northside complaint is a third reopen, so it's held for you rather than routed.
Nothing past a threshold runs without a person. Every decision is logged with the rule that stopped it.
You don't start from scratch. We automate the work as it actually runs.
We map the workflow with the people doing it, build in the tool you already have, and run the new way beside the old one until you trust it.
Everything a procurement or legal team needs is in our Trust Centre
- The judgement calls stay with your people. The routine is what gets automated.
- Built in n8n, ChatGPT, Claude or your own RIVER platform, so there is no new licence before the first workflow runs.
- Every run is logged, and anything past your threshold waits for a person.
- 100% New Zealand built, Māori and Pacific owned, and your data is never used to train a model.
Start with three, then add the next.
Map
Week 1
We sit with the people doing the work, map the repetitive steps, and agree the first three workflows and where a person has to approve.
Build
Weeks 2-3
We build them in the tool you already have, connect the systems they touch, and run them beside the manual process until you trust them.
Run
Week 4 on
They run on their own, with the exceptions and approvals landing with a person, and the next workflow queues up behind them.
The investment
Up to three workflows in n8n, ChatGPT or Claude.
Or start on the Retainer from $5,000 a month. Miss the agreed go-live date and the retainer is free until we hit it.
Every automation sprint includes
- A discovery that agrees the first three workflows worth automating
- Built in the tool you already have - n8n, ChatGPT, Claude or the RIVER platform
- A person in the loop on anything that matters, with an approvals queue
- A run log on every workflow, so you can see what ran and what it did
- Connection to the systems and inboxes you already run
- Your workflows, documented and yours to keep
The questions people ask when they’re ready to move.
Easy to start. Fast to prove. Built to scale.
Tell us about your workflows, and we’ll take it from there. Prefer to look first? Ask Moana, or take the free Readiness Check.
Ideas from the field.
Guides and research from a team that ships it.
Guide
Workflow Automation for Enterprise (Where to Start)
RPA, workflow automation, process mining. Practical starting points for enterprise teams that want to automate without the hype.
Perspective
The n8n Revolution
n8n has become the backbone of enterprise AI orchestration. A builder's perspective on why open-source workflow automation won.
GuideHighlight
Agentic Workflows in Production: A Practical Guide
Agentic AI workflows that actually run in production. Architecture patterns, error handling, observability, and the lessons from deploying autonomous AI systems in enterprise environments.
Teams like yours, in their own words.
A decade of work, across health, sport, finance and the public good.
RIVER learnt our business inside out, and found growth we hadn't seen ourselves. That is what changed our ability to scale.
Jay HarrisonFounder, Edison Health · 2022We crunch through complex data to generate insights, and RIVER made it simple to work through, while keeping everyone aligned on our core value proposition.
Alex OsbornCTO, trev · 2024Our business runs on what RIVER built. They have been central to our technology and our growth, and it keeps driving results.
Mark BramwellDirector, Commercial Realty · 2024RIVER listens, understands what we actually need, and gives us our time back. That is what a good partnership looks like.
Tony NaiduDevelopment Manager, Auckland Badminton Association · 2025RIVER helped us validate our market and launch our platform, and they haven't stopped since. They've been with us every step.
Mike CollinsFounder, iMatch Sport · 2025RIVER has been a trusted partner from the start, and they exceeded what we expected. We're already seeing the difference their work is making.
Ellen LekkaProgramme Specialist, UNESCO & SVSG · 2025The team at RIVER has been an incredible partner from day one. Their ongoing support helped make our success possible.
Scott TownshendFounder, trev · 2022RIVER approached every detail with care. Every decision was made with consideration and purpose.
Daemon CoyleGM, Mental Health Foundation · 2021Our new brand is bold and effective, and customers love it. The website has driven a real increase in leads.
Marcus SinGM, Cleanly · 2020We have always been ambitious about what our site should do, and RIVER take on the hardest parts of it. They make it happen, no matter how complex.
Chris HartFounder, Real Groovy · 2021RIVER are responsive and always ready to adapt. We have never had to chase them, and their support has been critical as our needs changed.
Supriya Kulkarni-PadhyeM&E Coordinator, Oceania Football Confederation · 2020We love our new brand. It reflects who we are as a team and resonates with our customers. Thank you for bringing our vision to life.
Tracy BergeGM, Greentree Advisers · 2021