Routine work runs itself, the judgement stays yours.
The steps your team repeats every week, run for them. Built in the tool you already have, live in weeks, with a person approving anything that matters.
Is your team the workflow engine? The same steps every week, by hand, and the complex work waits behind them.
- Built in the tool you already have
- Live in weeks
- A person approves what matters
Your team is the workflow engine. And it doesn't scale.
Your team spends the day moving work between systems and handling the cases that follow the same pattern every time, while the work that actually needs their judgement waits in the queue. RIVER builds the part that runs itself.
Your operation today
With RIVER
Someone reads every request and decides where it goes.
Every request categorised and routed the moment it lands, on your rules.
Documents sit in a shared inbox until someone gets to them.
Invoices to finance, contracts to legal, complaints to the right lead, routed automatically.
The same report, rebuilt by hand every Monday.
Built overnight from the live numbers and waiting in the inbox.
Status lives in someone's head, or a spreadsheet nobody trusts.
Every run logged, and every open item visible to the person who owns it.
The same tools your team already works in. This fills them in, it doesn't replace them.
A high-value or high-risk case gets treated like everything else, until someone catches it late.
Anything past your threshold stops and waits for a person to approve it.
The judgement calls stay yours. The routine runs itself.
Start with three workflows. Then let them run.
We map the work as it actually runs, build the first three workflows in the tool you already have, and put a person on anything past the line you set.
The routine, running
It starts with the steps everyone knows by heart: what comes in, where it goes, and the report that gets rebuilt by hand. Each becomes a workflow that runs on your rules, and you can see every run.
Workflows - 3 live, 1 in review
A person on what matters
On that foundation, the line between routine and judgement is yours to draw. Anything past it stops and waits, with the context a person needs to decide in a minute rather than an hour.
What's waiting on me?
Three items past your thresholds. The Northside complaint is a third reopen, so it's held for you rather than routed.
Nothing past a threshold runs without a person. Every decision is logged with the rule that stopped it.
You don't start from scratch. We automate the work as it actually runs.
We map the workflow with the people doing it, build in the tool you already have, and run the new way beside the old one until you trust it.
Everything a procurement or legal team needs is in our Trust Centre
- The judgement calls stay with your people. The routine is what gets automated.
- Built in n8n, ChatGPT, Claude or your own RIVER platform, so there is no new licence before the first workflow runs.
- Every run is logged, and anything past your threshold waits for a person.
- 100% New Zealand built, Māori and Pacific owned, and your data is never used to train a model.
Built for someone like you. The client, their numbers, and their sign-off.
Edison Health
One patient view, and an 8-hour report that takes 3 minutes
Knode
A million sensor readings a day, turned into alerts and reports
trev
Farm reporting rebuilt for 100x user growth
Auckland Badminton Association (ABA)
More than 200,000 court bookings, and lights that switch themselves on
Commercial Realty
Listings that publish themselves, and agents handling three times the work
Real Groovy
Integrating AI with 1 million products for 25x revenue growth
Oceania Football Confederation (OFC)
More than $20M in grants managed across 14 Pacific nations
United Flower Growers (UFG)
A member portal handling 10,000 auction bookings a month
Start with three, then add the next.
Map
Week 1
We sit with the people doing the work, map the repetitive steps, and agree the first three workflows and where a person has to approve.
Build
Weeks 2-3
We build them in the tool you already have, connect the systems they touch, and run them beside the manual process until you trust them.
Run
Week 4 on
They run on their own, with the exceptions and approvals landing with a person, and the next workflow queues up behind them.
The investment
Up to three workflows in n8n, ChatGPT or Claude.
Or start on the Retainer from $5,000 a month. Miss the agreed go-live date and the retainer is free until we hit it.
Every automation sprint includes
- A discovery that agrees the first three workflows worth automating
- Built in the tool you already have - n8n, ChatGPT, Claude or the RIVER platform
- A person in the loop on anything that matters, with an approvals queue
- A run log on every workflow, so you can see what ran and what it did
- Connection to the systems and inboxes you already run
- Your workflows, documented and yours to keep
The questions people ask when they’re ready to move.
The one you already have. If your team lives in ChatGPT or Claude, the workflow starts there. If you run n8n, or want to, it goes there. If you have a RIVER platform, it runs inside it with approvals and a run log built in.
- Start where you are. No new licence to buy before the first workflow runs.
- Move when it earns it. A workflow that becomes part of how the business runs moves onto the platform, where it gets the audit trail and the approvals queue.
- Nothing is trapped. Every workflow is documented, so it can move tools without being rebuilt from memory.
No. It takes the repetitive work, and the judgement stays with your people. We build AI that gives time back rather than removing a team, and we have turned down work that was only about headcount.
- The routine runs itself: the triage, the routing, the report that gets rebuilt every week.
- The decisions stay human. Anything past a threshold you set stops and waits for a person.
- The time goes back to the work that needs them, which is usually the work that has been waiting.
Whatever you say it is. In the first week we map the workflow as it actually runs, and agree with you which steps are safe to automate and which always need a person. That line is yours to set and yours to move.
No. These workflows read the content of a request, an email or a document and act on what it is, through the APIs of the systems you run. Robotic process automation clicks through screens and breaks the moment something changes.
- Routed on what it contains, not a keyword or a filename.
- Your rules, and they change without a rebuild.
- Through the APIs of the systems you run, so nothing is replaced.
No, it feeds it. Your system of record stays where it is. The workflow reads what comes in, does the routine part, and writes the result back, so your team keeps working from the tool they already know.
The first workflows are live in two to four weeks. They run beside the manual process until you trust them, and every run is logged.
- A wrong call surfaces, because the exceptions land with a person rather than disappearing.
- You can pause any workflow and the work goes back to the way it ran before.
- The rules are yours, so a fix is a change to a rule, not a rebuild.
Easy to start. Fast to prove. Built to scale.
Tell us about your workflows, and we’ll take it from there. Prefer to look first? Ask Moana, or take the free Readiness Check.
Ideas from the field.
Guides and research from a team that ships it.
Guide
Workflow Automation for Enterprise (Where to Start)
RPA, workflow automation, process mining. Practical starting points for enterprise teams that want to automate without the hype.
Perspective
The n8n Revolution
n8n has become the backbone of enterprise AI orchestration. A builder's perspective on why open-source workflow automation won.
GuideHighlight
Agentic Workflows in Production: A Practical Guide
Agentic AI workflows that actually run in production. Architecture patterns, error handling, observability, and the lessons from deploying autonomous AI systems in enterprise environments.
Teams like yours, in their own words.
A decade of work, across health, sport, finance and the public good.
RIVER learnt our business inside out, and found growth we hadn't seen ourselves. That is what changed our ability to scale.
Jay HarrisonFounder, Edison Health · 2022We crunch through complex data to generate insights, and RIVER made it simple to work through, while keeping everyone aligned on our core value proposition.
Alex OsbornCTO, trev · 2024Our business runs on what RIVER built. They have been central to our technology and our growth, and it keeps driving results.
Mark BramwellDirector, Commercial Realty · 2024RIVER listens, understands what we actually need, and gives us our time back. That is what a good partnership looks like.
Tony NaiduDevelopment Manager, Auckland Badminton Association · 2025RIVER helped us validate our market and launch our platform, and they haven't stopped since. They've been with us every step.
Mike CollinsFounder, iMatch Sport · 2025RIVER has been a trusted partner from the start, and they exceeded what we expected. We're already seeing the difference their work is making.
Ellen LekkaProgramme Specialist, UNESCO & SVSG · 2025The team at RIVER has been an incredible partner from day one. Their ongoing support helped make our success possible.
Scott TownshendFounder, trev · 2022RIVER approached every detail with care. Every decision was made with consideration and purpose.
Daemon CoyleGM, Mental Health Foundation · 2021Our new brand is bold and effective, and customers love it. The website has driven a real increase in leads.
Marcus SinGM, Cleanly · 2020We have always been ambitious about what our site should do, and RIVER take on the hardest parts of it. They make it happen, no matter how complex.
Chris HartFounder, Real Groovy · 2021RIVER are responsive and always ready to adapt. We have never had to chase them, and their support has been critical as our needs changed.
Supriya Kulkarni-PadhyeM&E Coordinator, Oceania Football Confederation · 2020We love our new brand. It reflects who we are as a team and resonates with our customers. Thank you for bringing our vision to life.
Tracy BergeGM, Greentree Advisers · 2021