Pacific communities in Aotearoa have some of the worst health outcomes in the country. They also have some of the strongest community communications networks - churches, village associations, community trusts, and family networks that move information with remarkable speed and reach. The disconnect between these two realities tells you everything about where public health communications is failing.
What You Need to Know
- Pacific health disparities in Aotearoa persist despite decades of health campaigns targeted at Pacific communities. The campaigns reach people. The messaging doesn't resonate because it wasn't designed by the communities it serves.
- Pacific communities have existing communications infrastructure with deep trust - particularly churches and village-based networks. Public health institutions underuse these channels because they don't fit conventional media planning models.
- COVID-19 demonstrated what's possible when Pacific communities lead their own health communications. The vaccination rates achieved through community-led campaigns exceeded government campaign benchmarks.
- Sustainable improvement requires Pacific voices in health communications governance, not just Pacific faces in campaign creative.
The Persistence of Disparity
The health statistics for Pacific peoples in Aotearoa are grim and familiar. Higher rates of diabetes, cardiovascular disease, obesity, and mental health conditions. Lower life expectancy. Higher rates of avoidable hospitalisation. These numbers have been documented, reported, and lamented for decades.
2.7x
higher rates of avoidable hospitalisation for Pacific peoples compared to non-Pacific, non-Māori populations
Source: Ministry of Health, Ola Manuia: Pacific Health and Wellbeing Action Plan, 2022
Public health communications has been part of the response to these disparities for just as long. Campaigns about nutrition, exercise, smoking cessation, screening, and preventive health are produced every year, often with Pacific imagery and sometimes with Pacific language translations. The campaigns continue. The disparities persist.
This is not because Pacific communities don't care about health. It's because the communications doesn't connect. The framing, the language, the cultural assumptions embedded in the messaging - they reflect how health institutions think about Pacific health, not how Pacific communities think about their own wellbeing.
What Pacific Communities Already Have
The most overlooked asset in Pacific health communications is the infrastructure that already exists.
Churches. For many Pacific families, the church is the primary community institution. It's where information is shared, decisions are discussed, and community action is organised. A health message delivered by a pastor carries authority that no government campaign can match. Not because pastors are health experts. Because they're trusted.
Village and island-based networks. Pacific communities in Aotearoa maintain strong connections organised around village and island of origin. These networks operate through regular gatherings, community associations, and increasingly through social media groups. They're efficient, trusted, and capable of moving information to every member of the community.
Family networks. Extended family structures in Pacific communities are not just social connections. They're communications channels. Information that enters a family network through a trusted relative spreads rapidly and carries the weight of personal endorsement.
During COVID-19, these networks proved their value. Pacific churches ran vaccination clinics. Village associations organised testing. Family networks shared accurate health information in Pacific languages, with cultural context that government campaigns couldn't provide.
What Institutions Do Instead
Instead of working through these existing channels, public health institutions typically produce their own campaigns and attempt to distribute them to Pacific communities. The campaigns feature Pacific faces, Pacific music, sometimes Pacific language. But the strategy, the messaging framework, and the call to action are all designed centrally.
This approach treats Pacific communities as an audience to be reached rather than partners in health communications. The community's role is to receive the message, not to shape it. And communities can tell the difference.
What COVID Proved
The COVID-19 vaccination response provided the clearest evidence of what's possible when Pacific communities lead.
Pasifika Futures and the Pacific Provider Collective mobilised community resources for vaccination drives that operated through churches, community halls, and family networks. The messaging was developed by Pacific communicators for Pacific audiences. The vaccination events were culturally grounded - incorporating prayer, food, music, and family. They weren't clinical. They were community events that happened to include vaccination.
91%
double-dose vaccination rate achieved in Pacific communities through community-led vaccination programmes by end of 2021
Source: Ministry of Health, Pacific COVID-19 Vaccination Programme Report, 2022
That number exceeded many expectations, and it was achieved despite the trust deficit that Pacific communities held toward health institutions. The difference was the messenger and the method. Pacific communities trusted Pacific-led programmes in ways they didn't trust government campaigns.
COVID proved that Pacific communities don't have a health engagement problem. They have a being-listened-to problem. When the communications was theirs, the engagement was extraordinary.
Hannah Terangi Wynne
Strategic Communications Advisory
What Needs to Change
The lesson from COVID isn't temporary. It's the model for how Pacific health communications should work permanently.
Fund Pacific health communications organisations directly. Not as subcontractors distributing government messages. As lead agencies developing communications strategy for their communities. The resource should flow to the organisations closest to the community, with autonomy over messaging and delivery.
Put Pacific voices in governance, not just delivery. It's not enough to hire Pacific staff to execute a strategy designed without them. Pacific communicators, health professionals, and community leaders need to be in the governance structures that decide what gets communicated, how, and to whom.
Respect existing infrastructure. Stop trying to replicate in government campaigns what churches and community networks already do better. Partner with those institutions. Resource them. Trust them to communicate health information to their communities in ways that resonate.
Measure what matters. Stop measuring whether Pacific people saw the ad. Start measuring whether the communications changed health behaviour, whether the community felt heard, and whether the information was useful in their context.
Pacific health outcomes will improve when Pacific communities have genuine authority over the communications that affect them. Not advisory input. Authority. The evidence for this is now strong, and it points in one direction.
