Your AI foundation for health.
More care, less paperwork.
Referrals triaged in seconds, not hours. Clinical notes drafted before your team finishes the consultation. Your data, your cloud, live in weeks.
6 weeks
time to production
99.5%
query accuracy
30-40%
less documentation time
NZ-hosted
your cloud, your data
The challenge
Health runs on people. People are running out of time.
NZ health organisations face workforce shortages, funding pressure, and rising demand. Every manual process takes time away from the people who need care most.
Referrals pile up, triage falls behind
Every referral arrives differently. Emails, phone notes, letters, faxes. Each one needs reading, interpreting, and matching to the right programme. When volume spikes, triage slows and people wait longer for care.
40%of referral handling time is manual data extraction
NZ community health provider benchmark
Clinicians drown in documentation
Your clinicians spend 30-40% of their time on paperwork. Consultation notes, progress notes, discharge summaries, PRIMHD submissions, InterRAI assessments. Every hour on admin is an hour not spent with patients.
30-40%of clinician time spent on documentation
NZ Medical Association Workforce Survey
Workforce stretched beyond capacity
Nursing vacancy rates of 10-15% in some regions. GPs leaving for Australia. Aged care workers in short supply. You can't hire your way out of it. The people you have need better tools, not more tasks.
10-15%nursing vacancy rates in some NZ regions
Health NZ workforce data
Reporting eats into care time
Every funder wants different reports. PRIMHD for mental health, InterRAI for aged care, ACC for injuries, bespoke formats for every contract. Your clinical team spends hours each week pulling data and reformatting it.
2-3 hrsper clinician per week on compliance reporting
Community provider benchmark
The gap
You've probably seen AI demos before.
A chatbot that couldn't answer anything about your services. An AI pilot that worked in the demo but never connected to MedTech. A vendor who promised “transformation” and delivered a dashboard nobody uses. You're not behind. Most health organisations are in the same place.
The problem was never the AI.
It was the infrastructure underneath. Something that connects to your PMS, understands your clinical pathways, and gets smarter as your team uses it.
That's what we build.
What changes
From manual processes to AI-assisted workflows.
Manual referral triage
Referrals arrive by email, manually triaged
Auto-triaged
Every referral arrives pre-extracted, urgency-scored, and programme-matched
Documentation overload
Clinicians spend 30-40% of their time on documentation
AI-drafted
AI drafts clinical notes. Your clinician reviews and approves.
Paper-based incidents
Incidents reported in spreadsheets or paper forms
Structured reporting
Structured reports with root cause analysis and pattern detection
Hours on contract reporting
Contract reporting takes hours per clinician per week
Auto-generated
Automated PRIMHD, InterRAI, and funder reports from existing data
Knowledge in senior heads
Clinical knowledge lives in senior staff's heads
Platform captures
Platform captures expertise, available to every team member
Vendor sprawl
Each AI tool is a separate vendor or pilot
One platform
One platform, shared intelligence, gets smarter over time
This is what AI-assisted healthcare looks like. Your clinicians focus on patients, not paperwork.
Your health platform
Start with best practice. Tailor to your organisation.
Your platform begins with best-practice capability, then gets tailored to your organisation. Your clinical pathways, your data, your cloud.
Intelligent Knowledge
FoundationYour knowledge base sets the foundation. Everything else builds on it.
AI Knowledge Base
Every team member gets instant, accurate answers
Policies, clinical pathways, SOPs, contract requirements. All accessible in seconds. 99.5% query accuracy in production.
Intelligent Chat
Handles queries with real understanding, not scripts
A contextual assistant for staff queries, client questions, and referral enquiries. Understands your services and eligibility criteria.
Referrals & Documentation
The two highest-volume manual processes in health, automated.
Referral Triage
Referrals triaged in seconds, not hours
Extracts key fields from referral emails, phone notes, and letters. Urgency-scores, identifies presenting issues, matches to eligible programmes.
Clinical Documentation
Clinicians spend time on care, not paperwork
Structures consultation notes, discharge summaries, and progress notes. Pre-populates clinical templates with relevant patient context.
Risk & Compliance
Incident intelligence and automated funder reporting.
Incident & Risk Intelligence
Every incident captured, analysed, and tracked
Structures incident narratives into standardised reports with root cause analysis, severity scoring, and pattern detection across incidents.
Contract & Compliance Reporting
PRIMHD, InterRAI, and contract reporting, automated
Pulls data from clinical systems and generates funder reports in the required formats. Handles PRIMHD, InterRAI, ACC, and bespoke contract reporting.
Your Logo
Dashboard
Queries Today
214
+18%
Accuracy
99.1%
+0.2%
Time Saved
48h
this week
Awaiting Review
3
Recent Activity
Referral Triage Triaged 12 new referrals
3m ago
Knowledge Base Eligibility criteria query answered
7m ago
Documentation 8 consultation notes structured
15m ago
Incident INC-0412 severity escalated
22m ago
Context: Whānau Ora · Eligibility & Referral Pathways
Can a self-referral access the maternal mental health programme, or do they need a GP referral?
Self-referrals are accepted for the Maternal Mental Health programme. No GP referral required - the referral form on your portal collects the required screening fields. Eligibility: perinatal period (pregnancy to 12 months postnatal), mild-moderate distress.
What about if they're already enrolled in another service?
Dual enrolment is fine. Your contract with Health NZ allows concurrent access. The only exclusion is acute inpatient - if they're under crisis team care, the crisis pathway takes priority. I can pull the specific clause if you need it.
REF-1847 - Mental Health (Adult)
UrgentExtracted Fields
Client
Māia T., 34
Referrer
Dr Chen, Karori Medical
Presenting
Anxiety, sleep disruption, SI ideation
Programme
Brief Intervention (matched)
Urgency
High
Matched
Brief Intervention
⚠ SI ideation flagged. Clinician review required before allocation.
Accept & AllocateReassignWaitlist
Consultation Note - Draft
AI-structuredSubjective
Client reports improved sleep (6hrs, up from 3-4). Anxiety persists in mornings. No SI ideation since last session.
Objective
PHQ-9: 12 (moderate, down from 18). Engaged, good eye contact. Homework completed.
Plan
Continue CBT sessions (4/8). Review sleep hygiene strategies. Next session: 14 Apr.
Structured from 4min voice note. Clinician review required before saving to PMS.
Approve & SaveEditRegenerate
INC-0412 - Medication Error
Severity 3Incident Details
Type
Medication Error
Location
Ward B, Community Rehab
Reporter
RN K. Patel
Date
4 Apr 2026, 14:20
Root Cause Analysis
Dosage mismatch between paper chart and electronic record. Contributing factor: manual transcription during shift handover. Pattern: 3rd similar incident in Ward B this quarter.
⚠ Pattern detected - 3 transcription errors in Ward B (Q1 2026). Systemic review recommended.
Submit ReportAdd DetailsEscalate
Compliance Reports
Q1 Ready12 processed today
2 pending review
PRIMHD - Q1 Submission
MH-2026-Q1
interRAI - Aged Care Export
AC-2026-MAR
ACC - Injury Claims Data
ACC-2026-Q1
Health NZ - Contract KPIs
HNZ-FY26-Q3
12 reports auto-generated from existing clinical data. No double-entry required.
Organisation
Company name
Your Company Ltd
Team members
80 / 100 active
Infrastructure
Cloud region
NZ (Auckland)
Hosting
Client Cloud (AWS)
Default model
GPT-5 Mini ▾
Security
Audit logging
Auto-processing
SSO enabled
See it working
Paste a referral. Watch it get triaged.
These are real AI modules, running live. Paste a document, click process, see the result. Now imagine it connected to your systems and your clinical data.
Loading demo...
The Impact
Results that compound.
We partner with our clients to deliver results that matter.
0 weeks
avg. time to production
For initial AI release.
0%
extraction accuracy
On production deployments.
0+
AI modules in production
Purpose-built for enterprise operations.
0K+
files in largest RAG
Real knowledge base, real scale.
Packages
Choose how to start. Scale when you're ready.
Starter
Prove the value with one module
From $40K
setup
Then $4K
/mo
(from month 4)
6-8 weeks to production
Foundation (Knowledge Base + AI Chat)
Referral Triage module
NZ-hosted, RIVER managed
One module, one outcome. Prove AI works for your team, then expand.
Recommended
Growth
Your complete AI operations layer
From $80K
setup
Then $8K
/mo
(from month 4)
10-14 weeks to production
Foundation (Knowledge Base + AI Chat)
Referral Triage, Documentation, and Incident modules
1 data integration (PMS or clinical system)
Cross-module intelligence sharing
Team onboarding and training
NZ-hosted, RIVER or Your Cloud
Complete coverage across referrals, documentation, and risk. Connected and ready.
Custom
Reporting, integrations, and beyond
Pricing scoped during discovery based on your requirements and integration complexity.
Contract and compliance reporting automation
PMS integration (MedTech, Indici, MyPractice)
PRIMHD and InterRAI data connections
Multi-site and regional configurations
Need PRIMHD reporting, MedTech integration, or multi-site deployment? We scope the platform around your existing infrastructure.
For the cost of one senior hire, your entire team gets AI-powered tools. Every module you add compounds value.
Health Information Privacy Code aligned. NZ-hosted infrastructure (your cloud - AWS or Azure - or RIVER-managed). You own your data and workflows, with code access available. Pricing based on platform complexity and team size, scoped during discovery.
Common questions
What you need to know. Before your first conversation.
Latest Thinking
Ideas from the field.
Enterprise AI insights, guides, and research, from a team who ships it.
Trusted by teams that scale.
We partner with our clients for meaningful impact.
RIVER learnt our business inside out and found growth opportunities we hadn't seen. Their expertise has made a real difference on our ability to scale.
Jay Harrison
Founder, Edison Health 2022
We crunch through complex data to generate insights. RIVER made it simple to work through, while keeping everyone aligned on our app's core value proposition.
Alex Osborn
CTO, trev 2024
RIVER has been central to our technology and growth. Their ability to deliver solutions that perform continues to drive results across our business.
Mark Bramwell
Director, Commercial Realty 2024
RIVER listens, understands our needs, and delivers solutions that give us back time. That's what a good partnership looks like.
Tony Naidu
Development Manager, ABA 2025
RIVER helped us validate our market, launch our platform, and continue to provide ongoing support. They've been with us every step.
Mike Collins
Founder, iMatch Sport 2025
RIVER has been a trusted partner throughout this project. They've exceeded our expectations, and we're already seeing the difference their work is making.
Ellen Lekka
Programme Specialist, UNESCO 2025
The team at RIVER has been an incredible partner from day one. Their ongoing support has helped make our success possible.
Scott Townshend
Founder, trev 2022
RIVER approached every detail with care. We're impressed by how thoughtful they are, ensuring each decision is made with consideration and purpose.
Daemon Coyle
GM, MHF 2021
Our new brand is bold and effective, and customers love it. The website has driven a real increase in leads.
Marcus Sin
GM, Cleanly 2020