Your AI foundation for the public sector.
Better decisions, faster service.
Grant applications assessed in minutes. Policy analysis cross-referenced against legislation automatically. From central agencies to councils. Your data, your cloud, sovereign and secure.
6 weeks
time to production
80%
time saved on grant review
99.5%
query accuracy
NZ-hosted
NZISM-aligned
The challenge
The public sector runs on decisions. Decisions run on overloaded teams.
Government agencies, Crown entities, and councils face headcount constraints, rising service expectations, and efficiency mandates. Every manual process slows decisions that affect New Zealanders.
OIA requests chronically breach deadlines
Each request requires searching across TRIM, Objective, and SharePoint. Manual relevance assessment, legal review, redaction, and Ministerial sign-off. The 20-working-day statutory deadline is missed more often than met.
20 daysstatutory deadline regularly breached
OIA compliance reporting
Grant assessments are inconsistent
Hundreds of applications scored by different assessors with different interpretations of the criteria. Some applicants get rigorous review, others get a skim. When challenged, you need evidence of fair and consistent process.
30-50%variation in assessor scoring on same application
NZ grant administration audit
Policy analysis takes days of cross-referencing
Your analysts manually check proposed changes against existing legislation, prior Cabinet papers, and regulatory impact statements. Every RIS requires senior reviewers who are already overcommitted.
3-5 daysfor a regulatory impact analysis
Central government policy benchmark
Institutional knowledge rotates out
Public servants move between agencies. Contractors finish their terms. The knowledge of how things work, what's been tried before, and where the precedents are goes with them. You're constantly rebuilding capability.
25%annual staff turnover in some NZ agencies
Public Service Commission
The gap
You've probably run an AI pilot already.
A chatbot on your website that couldn't answer anything useful. A Copilot rollout that helped with emails but didn't touch your core processes. A vendor who promised “government AI” and delivered a search box over your intranet. You're not behind. Most public sector organisations are in the same place.
The problem was never the AI.
It was the infrastructure underneath. Something that connects to your EDRMS, understands your legislative context, and gets smarter as your organisation uses it.
That's what we build.
What changes
From manual processes to AI-assisted decisions.
Slow OIA responses
OIA requests take weeks of manual document searching
AI-assisted
AI identifies relevant documents and drafts responses. Staff reviews and approves.
Inconsistent grant scoring
Grant applications scored inconsistently across assessors
Criteria-scored
Every application scored against the same criteria, with structured rationale
Manual policy analysis
Policy analysis requires days of legislative cross-referencing
Cross-referenced
AI cross-references legislation and flags conflicts in minutes
Slow tender evaluation
Tender evaluation is slow and inconsistent
Auto-scored
GETS submissions scored automatically against published criteria
Knowledge walks out the door
Institutional knowledge leaves when staff move agencies
Platform captures
Platform captures expertise, available to every team member
Vendor sprawl
Each AI pilot is a separate procurement and vendor
One platform
One platform, shared intelligence, gets smarter over time
This is what AI-assisted public service looks like. Your team focuses on outcomes, not administration.
Your government platform
Start with best practice. Tailor to your agency.
Your platform begins with best-practice capability, then gets tailored to your organisation. Your legislation, your data, your sovereign cloud.
Intelligent Knowledge
FoundationYour agency's legislation, policy, and procedures - searchable by everyone.
AI Knowledge Base
Instant answers from legislation and policy
Cabinet papers, legislation, SOPs, and policy guidelines. Searchable across TRIM and Objective. 99.5% accuracy.
Intelligent Chat
Staff and citizen queries answered instantly
A contextual assistant that understands your agency's mandate, entitlements, and legislative context.
Grants & Policy
The two highest-volume decision-support processes in government.
Grant & Application Review
Hundreds of applications assessed consistently
Scores applications against criteria with structured rationale. Removes assessor inconsistency. 80% time saved.
Policy & Regulatory Intelligence
Legislative cross-referencing in minutes
Cross-references proposed changes against existing legislation, prior papers, and impact statements.
Procurement & OIA
Tender evaluation and information request support.
Procurement & Tender Scoring
GETS submissions scored automatically
Scores supplier proposals against published criteria. Consistent, auditable, and bias-free evaluation.
OIA/FOI Response Support
OIA responses prepared in hours, not weeks
Searches EDRMS, assesses relevance, suggests redactions, drafts response letters. Human reviews every response.
Your Logo
Dashboard
Queries Today
428
Accuracy
99.3%
Hours Saved
112h
Pending Review
8
Recent Activity
Grant Review Scored 14 Community Resilience Fund applications
4m ago
Policy Intel Cross-referenced Climate Adaptation Bill against 3 existing Acts
11m ago
OIA Support Drafted response for REQ-2026-1847
18m ago
Procurement Scored 6 GETS submissions
25m ago
Context: Public Service Act 2020 · Workforce Policy
What are the redeployment obligations during a restructuring under the PSA?
Under the Public Service Act 2020, ss59-61, agencies must take reasonable steps to redeploy surplus employees. This includes: identifying suitable alternative positions across the public service, providing redeployment priority for affected employees, and following the Commissioner's expectations for workforce change. Surplus employees retain priority status for 6 months.
What are the Commissioner's specific expectations?
The Public Service Commissioner's expectations require agencies to: consult meaningfully before final decisions, explore all redeployment options across the public service (not just within the agency), provide career transition support, and report workforce changes to the Commission. Agencies must also consider the impact on public service capability and diversity commitments.
APP-2847 - Community Resilience Fund
78/100Assessment Summary
Applicant
Tāmaki Makaurau Community Trust
Requested
$185,000
Duration
18 months
Region
Auckland
Criteria Met
6/8
Assessor Consistency
94%
Risk
Low
AI Recommendation
Recommend fund. Strong alignment with outcomes framework. Budget realistic. Prior grant (2024) delivered on time and within scope.
Scored against 8 published criteria. Second independent assessment confirms alignment.
ApproveRequest InfoDecline
Climate Adaptation Bill - Impact Analysis
AI-analysedCross-References
• Resource Management Act 1991
• Building Act 2004
• Local Government Act 2002
• Climate Change Response Act 2002
Key Conflicts
• Part 2, cl 14-16 conflicts with RMA s6(h) matters of national importance
Implementation Gaps
• No transitional provisions for existing resource consents
• Funding mechanism for local authority compliance undefined
Analysis
3 provisions in Part 2 conflict with existing RMA s6(h) requirements. Recommend Select Committee briefing before second reading.
Cross-referenced against 4 Acts, 12 prior Cabinet papers, and 3 impact statements.
6 processed today
1 pending review
Datacom NZ
Score: 86/100
Spark Business
Score: 82/100
Revera
Score: 78/100
CCL
Score: 72/100
Catalyst Cloud
Score: 70/100
Scored against 10 weighted criteria including NZ data sovereignty, NZISM compliance, and PSR alignment.
REQ-2026-1847 - Media Request
Day 12/20Requester
NZ Herald
Topic
AI procurement spending FY25-26
Scope
All contracts >$50K with AI/ML vendors
Docs Found
47 potentially relevant
⚠ 8 working days remaining. 12 documents require redaction review (s9(2)(b)(ii) - commercial sensitivity).
Draft ResponseReview RedactionsExtend (s15A)
Organisation
Company name
Your Company Ltd
Team members
80 / 100 active
Infrastructure
Cloud region
NZ (Auckland)
Hosting
Client Cloud (AWS)
Default model
GPT-5 Mini ▾
Security
Audit logging
Auto-processing
SSO enabled
See it working
Submit a grant application. Watch it get assessed.
Five of 30+ working AI modules from the RIVER platform, running live. Your team reviews structured output instead of processing raw submissions. Built for central agencies, Crown entities, and councils.
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The Impact
Results that compound.
We partner with our clients to deliver results that matter.
0 weeks
avg. time to production
For initial AI release.
0%
extraction accuracy
On production deployments.
0+
AI modules in production
Purpose-built for enterprise operations.
0K+
files in largest RAG
Real knowledge base, real scale.
Packages
Choose how to start. Scale when you're ready.
Starter
Prove the value with one module
From $40K
setup
Then $4K
/mo
(from month 4)
6-8 weeks to production
Foundation (Knowledge Base + AI Chat)
Grant & Application Review module
NZ-hosted, RIVER managed
One module, one outcome. Prove AI works for your organisation, then expand.
Recommended
Growth
Your complete AI operations layer
From $80K
setup
Then $8K
/mo
(from month 4)
10-14 weeks to production
Foundation (Knowledge Base + AI Chat)
Grant Review, Policy Intelligence, and Procurement
1 data integration (EDRMS or agency system)
Cross-module intelligence sharing
Team onboarding and training
NZ-hosted, NZISM-aligned
Complete coverage across grants, policy, and procurement. Connected and ready.
Custom
OIA, citizen services, and beyond
Pricing scoped during discovery based on your requirements and integration complexity.
OIA/FOI response support automation
TRIM/Objective/Content Manager integration
Citizen-facing service portal
Multi-agency and All-of-Government configurations
Need OIA automation, EDRMS integration, or citizen-facing AI? We scope the platform around your existing infrastructure.
For the cost of one senior hire, your entire team gets AI-powered tools. Every module you add compounds value.
NZISM-aligned. NZ-hosted infrastructure (your cloud - AWS or Azure - or RIVER-managed). You own your data and workflows, with code access available. Pricing based on platform complexity and team size, scoped during discovery.
Common questions
What you need to know. Before your first conversation.
Latest Thinking
Ideas from the field.
Enterprise AI insights, guides, and research, from a team who ships it.
Trusted by teams that scale.
We partner with our clients for meaningful impact.
RIVER learnt our business inside out and found growth opportunities we hadn't seen. Their expertise has made a real difference on our ability to scale.
Jay Harrison
Founder, Edison Health 2022
We crunch through complex data to generate insights. RIVER made it simple to work through, while keeping everyone aligned on our app's core value proposition.
Alex Osborn
CTO, trev 2024
RIVER has been central to our technology and growth. Their ability to deliver solutions that perform continues to drive results across our business.
Mark Bramwell
Director, Commercial Realty 2024
RIVER listens, understands our needs, and delivers solutions that give us back time. That's what a good partnership looks like.
Tony Naidu
Development Manager, ABA 2025
RIVER helped us validate our market, launch our platform, and continue to provide ongoing support. They've been with us every step.
Mike Collins
Founder, iMatch Sport 2025
RIVER has been a trusted partner throughout this project. They've exceeded our expectations, and we're already seeing the difference their work is making.
Ellen Lekka
Programme Specialist, UNESCO 2025
The team at RIVER has been an incredible partner from day one. Their ongoing support has helped make our success possible.
Scott Townshend
Founder, trev 2022
RIVER approached every detail with care. We're impressed by how thoughtful they are, ensuring each decision is made with consideration and purpose.
Daemon Coyle
GM, MHF 2021
Our new brand is bold and effective, and customers love it. The website has driven a real increase in leads.
Marcus Sin
GM, Cleanly 2020