Your organisation's knowledge, answered in seconds.
Every policy, procedure, and document your team needs - searchable in natural language with 99.5% accuracy. No more searching shared drives. No more asking “who knows where that doc is?”
The problem
Your knowledge exists. Finding it is the problem.
Every organisation has years of policies, procedures, technical standards, and institutional knowledge. It lives in shared drives, email archives, intranets, and people's heads. When someone needs an answer, they search for 5-8 hours per week - or they ask the person who “just knows.” When that person leaves, the knowledge goes with them.
How it works
Three steps to searchable knowledge.
1
Upload your documents
Policies, procedures, contracts, technical standards - any document format. We ingest and index everything during the build phase.
2
Your team asks questions
Natural language queries, not keyword search. 'What's our policy on remote work?' not 'HR remote work policy 2024.docx'.
3
Accurate answers, instantly
The platform finds the right answer from the right document, cites its source, and learns from every interaction. 99.5% accuracy in production.
What you get
Not just search. Institutional intelligence.
99.5% query accuracy
Your team finds the right answer, first time. Not 10 results to scroll through - the answer.
Every document, searchable
Policies, procedures, contracts, technical standards, compliance docs. Ingested, understood, and queryable in natural language.
Learns your language
Understands your terminology, acronyms, and domain context. Asks clarifying questions when queries are ambiguous.
Answers in seconds
Not minutes searching shared drives, email archives, or asking the person who 'just knows'. Seconds.
Governed and auditable
Role-based access controls. Full audit trail of queries and answers. NZ-hosted. Your data never leaves your environment.
Gets smarter over time
Every query, every correction, every new document makes the knowledge base more accurate. Intelligence compounds.
See it working
Ask a question. Get the answer.
These are real AI modules, running live. Paste a document, click process, see the result. Now imagine it connected to your systems and your data.
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The Impact
Results that compound.
We partner with our clients to deliver results that matter.
0 weeks
avg. time to production
For initial AI release.
0%
extraction accuracy
On production deployments.
0+
AI modules in production
Purpose-built for enterprise operations.
0K+
files in largest RAG
Real knowledge base, real scale.
By industry
Knowledge search for your industry.
AI Knowledge Base is included in every RIVER platform - Foundation tier across all industries.
Common questions
What you need to know. Before your first conversation.
Latest Thinking
Ideas from the field.
Enterprise AI insights, guides, and research, from a team who ships it.
Trusted by teams that scale.
We partner with our clients for meaningful impact.
RIVER learnt our business inside out and found growth opportunities we hadn't seen. Their expertise has made a real difference on our ability to scale.
Jay Harrison
Founder, Edison Health 2022
We crunch through complex data to generate insights. RIVER made it simple to work through, while keeping everyone aligned on our app's core value proposition.
Alex Osborn
CTO, trev 2024
RIVER has been central to our technology and growth. Their ability to deliver solutions that perform continues to drive results across our business.
Mark Bramwell
Director, Commercial Realty 2024
RIVER listens, understands our needs, and delivers solutions that give us back time. That's what a good partnership looks like.
Tony Naidu
Development Manager, ABA 2025
RIVER helped us validate our market, launch our platform, and continue to provide ongoing support. They've been with us every step.
Mike Collins
Founder, iMatch Sport 2025
RIVER has been a trusted partner throughout this project. They've exceeded our expectations, and we're already seeing the difference their work is making.
Ellen Lekka
Programme Specialist, UNESCO 2025
The team at RIVER has been an incredible partner from day one. Their ongoing support has helped make our success possible.
Scott Townshend
Founder, trev 2022
RIVER approached every detail with care. We're impressed by how thoughtful they are, ensuring each decision is made with consideration and purpose.
Daemon Coyle
GM, MHF 2021
Our new brand is bold and effective, and customers love it. The website has driven a real increase in leads.
Marcus Sin
GM, Cleanly 2020