Policy answers in seconds, with the source attached.
Any question your documents can answer, answered in seconds. Every answer cites the policy it came from, so it can be checked.
Asking around for a policy that already exists? On your team the answer is a person, not a document.
- Every answer cited to its source
- Access follows your existing permissions
- NZ-hosted, on documents you already hold
The knowledge exists. Finding it is the problem.
Every organisation carries years of policies, procedures and technical standards, spread across shared drives, email archives and one or two people’s heads. Keyword search misses context, a shared drive has no idea what it holds, and when the person who “just knows” leaves, the knowledge leaves with them. RIVER builds the layer that answers instead.
Your organisation today
With RIVER
A question gets typed into a shared drive and returns twelve documents to scroll through.
The same question answered in plain language, in seconds, with its source cited.
Policies, contracts and standards sit in a dozen formats nobody has fully indexed.
Every document ingested and made queryable, whatever the format it arrived in.
PDFs, scanned documents, spreadsheets and wikis all read the same way.
Your acronyms and internal terms mean nothing to a generic search box.
The platform learns your terminology, and asks a clarifying question when a query is ambiguous.
Nobody can say who searched for what, or whether the answer they got was right.
Every query and answer logged, with role-based access to what each person can see.
The one person who knows the exception to the policy is on leave, or has left.
The exception is in the document, and the platform finds it whether or not that person is at their desk.
The document stays the source of truth. The platform just finds it for you.
What AI actually does here. Grounded in the work, not the hype.
Documents ingested once, questions answered in seconds, every answer cited and logged - the platform does the searching and leaves the judgement call to your team.
Ask a question, get an answer
The two things a knowledge base has to get right first: reading everything you already hold, and answering in plain language when someone asks.
What's our policy on working from a council site outside business hours?
Permitted with a supervisor's sign-off, logged same-day. Sourced from the Field Access Policy, section 4.2.
Every answer names the document and section it came from.
Then the governance and the memory
On that foundation, the platform earns trust: it asks when a query is unclear, and every query and answer is logged for the review that follows.
What's the excess on a WOF claim?
Two policies mention a WOF excess - did you mean the Fleet Vehicle Policy or the Contractor Equipment Policy?
Clarifies before answering when more than one document could apply.
You don't start from scratch. We tailor what's proven to your documents.
RIVER is over 100 prebuilt modules, tailored to your document library and your access model in weeks - built to sit alongside the shared drive and intranet you already run, not replace them on day one.
Everything a procurement or security review asks for is in our Trust Centre
- Role-based access, so a query only ever surfaces what its asker is entitled to see.
- Every query and answer logged to a full audit trail, for the review that follows.
- NZ-hosted, and your documents are never used to train a model.
- Every answer cites the document and section it came from, so it can be checked.
RIVER has been a big part of our journey, always adaptive to our evolving needs. They've played a key role in our business.
Richard WildmanFounder, Knode · 2022Solutions that do this job. Scoped, priced, and live in weeks.
AI-First Command Centre
One place your business runs from. It replaces the SaaS sprawl, connects your data, and runs on RIVER AI - built around you and truly yours.
Systems that don't talk to each other? You still stitch the business together by hand.
From $15,000
Sovereign AI
Your own models on your own hardware, in your own building, with the security documentation your audit will ask for.
The data cannot leave the building? And the audit will ask where your models run.
From $38,000 per node
The questions people ask when they’re ready to move.
Whatever your organisation already holds, in whatever format it's in. Policies, procedures, contracts, technical standards, spreadsheets and scanned files are all ingested the same way.
- Word, PDF, scanned documents and spreadsheets are all supported.
- Wikis and intranet pages can be connected directly, not just uploaded.
- New documents are indexed as they land, not in a one-off batch.
Role-based access is enforced before the answer is generated, not after. A query only ever searches the documents its asker is entitled to see, and every answer cites its source so it can be checked.
The Trust Centre carries the detail your security review will ask for.
No - it sits alongside them and reads what's already there. If you only need file storage or a simple intranet search, a tool like SharePoint or Confluence already does that job well.
This is for the question a keyword search can't answer: the one that needs the right passage in the right document, in plain language.
Weeks, not quarters. A first document library is typically live within a few weeks of discovery, with your first document library ingested and queryable before the rest of the build continues.
The job is the same; the documents and the access rules are yours. Whatever your industry, this reads what your organisation already holds and answers from it - the terminology and the access model are tailored to you, not swapped out for a generic model.
Easy to start. Fast to prove. Built to scale.
Tell us about your organisation, and we’ll take it from there. Prefer to look first? Ask Moana, or take the free Readiness Check.
Ideas from the field.
Guides and research from a team that ships it.
TakeHighlight
Five frontier models in three days. The only thing that survives is your eval set
Anthropic, Google, Meta, Alibaba and OpenAI all shipped a frontier model in the first three days of September. The teams that switched in a day had one thing in common: 30 to 50 real examples from their own work, scored the same way every time. How to build yours this afternoon.
PerspectiveHighlight
Your AI vendor's pricing has a balance sheet under it
The five biggest US cloud companies are spending close to US$700 billion this year, most of it on AI, and the gap between that and what they earn is borrowed. Prices and terms can move for reasons that have nothing to do with you. Four questions to put to every AI vendor at renewal.
TakeHighlight
Developers felt faster. They were slower
A controlled trial found experienced developers were 19% slower with AI while believing it sped them up. A year later the same developers were faster. The gain was never in adoption. It was in aiming AI at the right work.
Teams like yours, in their own words.
A decade of work, across health, sport, finance and the public good.
RIVER learnt our business inside out, and found growth we hadn't seen ourselves. That is what changed our ability to scale.
Jay HarrisonFounder, Edison Health · 2022We crunch through complex data to generate insights, and RIVER made it simple to work through, while keeping everyone aligned on our core value proposition.
Alex OsbornCTO, trev · 2024Our business runs on what RIVER built. They have been central to our technology and our growth, and it keeps driving results.
Mark BramwellDirector, Commercial Realty · 2024RIVER listens, understands what we actually need, and gives us our time back. That is what a good partnership looks like.
Tony NaiduDevelopment Manager, Auckland Badminton Association · 2025RIVER helped us validate our market and launch our platform, and they haven't stopped since. They've been with us every step.
Mike CollinsFounder, iMatch Sport · 2025RIVER has been a trusted partner from the start, and they exceeded what we expected. We're already seeing the difference their work is making.
Ellen LekkaProgramme Specialist, UNESCO & SVSG · 2025The team at RIVER has been an incredible partner from day one. Their ongoing support helped make our success possible.
Scott TownshendFounder, trev · 2022RIVER approached every detail with care. Every decision was made with consideration and purpose.
Daemon CoyleGM, Mental Health Foundation · 2021Our new brand is bold and effective, and customers love it. The website has driven a real increase in leads.
Marcus SinGM, Cleanly · 2020We have always been ambitious about what our site should do, and RIVER take on the hardest parts of it. They make it happen, no matter how complex.
Chris HartFounder, Real Groovy · 2021RIVER are responsive and always ready to adapt. We have never had to chase them, and their support has been critical as our needs changed.
Supriya Kulkarni-PadhyeM&E Coordinator, Oceania Football Confederation · 2020We love our new brand. It reflects who we are as a team and resonates with our customers. Thank you for bringing our vision to life.
Tracy BergeGM, Greentree Advisers · 2021