One entry in one system, and every system agrees.
The systems you already run, connected so a record is entered once and never typed twice. Real APIs and services, built to hold.
Typing the same record into three systems? The 'integration' is a CSV someone exports by hand every night.
- Entered once, never typed twice
- Your systems stay, nothing replaced
- Exceptions reach a person, logged
The integration is a person. And the systems still disagree.
The CRM, finance and the booking platform each hold the same customer, and none of them match. Someone re-keys between them: an export run by hand, a spreadsheet nobody trusts, a vendor API that never did the one thing it was bought for. RIVER connects what you run, and puts a person only where a decision is needed.
Your systems today
With RIVER
The same customer keyed into the CRM, finance and the booking system, and one is always wrong.
Entered once, in the system your team already uses, and pushed to the rest within seconds.
The 'integration' is a nightly export someone runs by hand, and it fails the night they are away.
A service that runs on its own, retries on failure, and tells you when a record couldn't be delivered.
Your systems of record stay exactly where they are. Nothing is replaced.
The vendor says their API can do it. Six weeks in, it can't.
The hard call proven against the real API before the build is scoped. If it can't be done, we say so.
Two systems disagree and nobody knows which one is right, or who last fixed it.
One record of the truth, with every change logged: what, when, and from which system.
Your systems stay. They just start agreeing with each other.
What the work actually looks like. Connectors, services, and a person for the exceptions.
Connectors on each system's API, services where none exist, every event logged, and the exceptions routed to a person.
Entered once, everywhere
The double entry goes first. Each system connects through its own API, and a record entered in one lands in the rest within seconds.
Connected systems
Built to hold
Then it runs unattended: retries on failure, holds what it can't reconcile for a person, and reports its own health.
Two CRM records share this trading name. Pick one, or merge them, and the invoice will sync.
You don't start from scratch. We tailor what's proven to your systems.
RIVER is over 100 prebuilt modules, tailored to the systems you already run in weeks. The connectors, the sync and the exception handling have run client businesses since 2016.
Everything a procurement or security review asks for is in our Trust Centre
- Your systems of record stay where they are; the platform connects them, it never replaces them.
- The risky API call is proven before the build is scoped, so the vendor's promise is tested, not trusted.
- Every event logged, what was sent, where, and what came back, with exceptions routed to a person.
- NZ-hosted or in your own cloud, least-privilege access you can revoke, and your data never trains a model.
Our business runs on what RIVER built. They have been central to our technology and our growth, and it keeps driving results.
Mark BramwellDirector, Commercial Realty · 2024Solutions that do this job. Scoped, priced, and live in weeks.
Apps & Data
Bring us the brief or the RFP. Custom apps, portals, data and integrations, scoped to what it asks for.
Sounds like you if you have a brief or an RFP in hand and need it built to what it says.
From $15,000
ERP Rescues & Integration
Your ERP runs the business and was not built for any of this. We make it intelligent rather than replacing it.
Ideal if your ERP is more manual than it should be, and was never built to be AI-first.
From $15,000
CRM Intelligence & Integration
Keep the CRM you run, or have it built into the platform. Updates automated, outreach that happens without chasing.
Is your CRM just admin now? Outreach only happens when someone chases it.
From $15,000
Finance Integration & Reporting
Xero or MYOB and your bank feeds joined to your platform in one live view. Month-end in hours, and AI that answers where you are against budget.
Running the business off last month's numbers? The accountant has them, the spreadsheet has a version, and the answer to how you are tracking is always a week away.
From $15,000
The questions people ask when they’re ready to move.
No. Your CRM, finance system, ERP and booking platform stay the systems of record. RIVER connects them through their APIs, and builds the service in between where one doesn't exist, so a record entered in one place lands in the others.
- Your team keeps working in the tools they already know.
- Where a vendor offers no API, a service reads their export, validates it and tells you when it's missing. Nobody runs it by hand.
- If the job is the data platform itself, that's Data Foundations; if it's leaving an old system behind, that's Data Migration.
We find out before you've paid for a build. The call the whole design leans on is tested against the real API during architecture, as a small proof of concept where it needs one. If it can't be done, we say so and show you the next-best route.
In five steps, and you see it working in weeks.
- Discovery. We map which system owns each record, where data flows today, and where it is typed in again. The output is the scope boundary and the system of record for each kind of record.
- Design. An Architecture Brief you sign off: every connection named, the risky one proven against the real API first, and what a person still decides.
- Build. Connectors on each system's API, and RIVER-built services and APIs where none exist. On a Microsoft estate that means Microsoft Graph, SharePoint and Outlook, through an Entra ID app registration on least-privilege scopes. Every service retries on failure, logs each event, and encrypts data in transit and at rest.
- Test. Acceptance tests agreed up front, then a pilot on live records before go-live. Code ships through CI/CD with mandatory peer review.
- Handover. Documentation and runbooks, sign-in through your own identity provider, and a quarterly review of what is flowing, what failed and what to connect next.
It runs on RIVER AI, hosted in New Zealand or Australia or in your own Azure or AWS environment, with practices aligned to ISO 27001 and ISO 42001: role-based access, audit logging, and no training on your data.
It reaches a person, with the context to decide. A record that fails validation or conflicts with another system is held and flagged to the right person.
- Every event is logged: what was sent, where, and what came back.
- Failed deliveries retry on their own; the ones that keep failing surface to your team.
- Nothing high-stakes is written automatically - a person approves it.
You own your data, your workflows and your IP. The platform runs in New Zealand or Australia, or inside your own Azure or AWS with private networking, and your data is never used to train a model. If you leave, export is free in standard formats within five business days, and the runbooks go with you.
Easy to start. Fast to prove. Built to scale.
Tell us about your systems, and we’ll take it from there. Prefer to look first? Ask Moana, or take the free Readiness Check.
Ideas from the field.
Guides and research from a team that ships it.
Take
AI-First Sales: Back Your Team, Don't Replace It
The tempting shortcut is to hand sales to AI. The one that works is AI doing the research, the first reply and the nudges, so your people spend their time on the conversations that close.
TakeHighlight
Five frontier models in three days. The only thing that survives is your eval set
Anthropic, Google, Meta, Alibaba and OpenAI all shipped a frontier model in the first three days of September. The teams that switched in a day had one thing in common: 30 to 50 real examples from their own work, scored the same way every time. How to build yours this afternoon.
PerspectiveHighlight
Your AI vendor's pricing has a balance sheet under it
The five biggest US cloud companies are spending close to US$700 billion this year, most of it on AI, and the gap between that and what they earn is borrowed. Prices and terms can move for reasons that have nothing to do with you. Four questions to put to every AI vendor at renewal.
Teams like yours, in their own words.
A decade of work, across health, sport, finance and the public good.
RIVER learnt our business inside out, and found growth we hadn't seen ourselves. That is what changed our ability to scale.
Jay HarrisonFounder, Edison Health · 2022We crunch through complex data to generate insights, and RIVER made it simple to work through, while keeping everyone aligned on our core value proposition.
Alex OsbornCTO, trev · 2024Our business runs on what RIVER built. They have been central to our technology and our growth, and it keeps driving results.
Mark BramwellDirector, Commercial Realty · 2024RIVER listens, understands what we actually need, and gives us our time back. That is what a good partnership looks like.
Tony NaiduDevelopment Manager, Auckland Badminton Association · 2025RIVER helped us validate our market and launch our platform, and they haven't stopped since. They've been with us every step.
Mike CollinsFounder, iMatch Sport · 2025RIVER has been a trusted partner from the start, and they exceeded what we expected. We're already seeing the difference their work is making.
Ellen LekkaProgramme Specialist, UNESCO & SVSG · 2025The team at RIVER has been an incredible partner from day one. Their ongoing support helped make our success possible.
Scott TownshendFounder, trev · 2022RIVER approached every detail with care. Every decision was made with consideration and purpose.
Daemon CoyleGM, Mental Health Foundation · 2021Our new brand is bold and effective, and customers love it. The website has driven a real increase in leads.
Marcus SinGM, Cleanly · 2020We have always been ambitious about what our site should do, and RIVER take on the hardest parts of it. They make it happen, no matter how complex.
Chris HartFounder, Real Groovy · 2021RIVER are responsive and always ready to adapt. We have never had to chase them, and their support has been critical as our needs changed.
Supriya Kulkarni-PadhyeM&E Coordinator, Oceania Football Confederation · 2020We love our new brand. It reflects who we are as a team and resonates with our customers. Thank you for bringing our vision to life.
Tracy BergeGM, Greentree Advisers · 2021